📌 Summary: je7 takes your privacy seriously. This policy explains what data we hold, why we hold it, and how it is kept secure. Our goal is to maintain full transparency at all times.
Je7 (hereinafter referred to as "we", "us", or the "Platform") is an internationally licensed online betting and gaming platform. This Privacy Policy applies to all users of je7's services — from website visitors to registered members.
Our Privacy Policy is built in compliance with international data protection regulations. By using je7, you automatically agree to the terms of this Privacy Policy.
This policy applies to:
- While browsing the je7 website (je7.im)
- During account registration and use
- While Using the je7 Mobile App
- When Contacting Our Customer Support Team
- When participating in any je7 promotion or bonus program
Important: If this Privacy Policy is updated, we will post a notice on the website and notify registered members by email. Continued use of the platform after any changes will be considered acceptance of the revised policy.
Je7 only collects data that is necessary to provide our services. We never ask for information we don't need.
1. Information You Provide Directly:
| Data Type |
When It Is Collected |
| Full Name |
At the time of registration |
| Email Address |
During Registration & Communication |
| Mobile Number |
During Registration & Verification |
| Date of Birth |
For Age Verification |
| Address |
For KYC verification |
| ID Document Copy |
For KYC verification |
| Payment Information |
During Deposits & Withdrawals |
2. Automatically Collected Information:
- IP Address & Device Type
- Browser and Operating System Information
- Platform activity logs (betting history, login times)
- Cookies & Session Data
- Location (country-level only, not precise GPS)
Je7 uses collected data solely for the purposes listed below:
- Service Delivery: Account management, processing betting activity, and handling payments.
- Identity Verification: To verify your age and identity, and to prevent fraud.
- Customer Support: To address your questions, complaints, and support needs.
- Security: To prevent account hacking, money laundering, and fraud.
- Legal Compliance: To comply with licensing authorities and legal obligations.
- Improvement: To improve the overall user experience on the platform.
- Marketing (Subject to Consent): To keep you informed about relevant offers and bonuses.
Straight Talk: je7 will never use your data against you. Our sole purpose is to provide you with the best gaming experience possible.
Je7 does not share your data with third parties, except in the following limited circumstances:
-
Payment Processors: Necessary information is shared with our payment partners to process deposits and withdrawals. These partners are also bound by strict privacy policies.
-
KYC Verification Services: Licensed third-party services may be used for identity verification.
-
Legal Authorities: Information may be disclosed in response to a court order, government investigation, or a lawful request from a licensing authority.
-
Business Succession: In the event of a merger or acquisition, your data may be transferred to the new owner, though the same privacy policy will continue to apply.
Outside of the above circumstances, we do not share your data with any advertisers, data brokers, or other commercial third parties.
The je7 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.
Cookies We Use:
- Essential Cookies: To maintain your login session and ensure site security — the site cannot function properly without these.
- Functional Cookies: To remember your preferences, such as language and theme.
- Analytics Cookies: To analyze site usage patterns and improve your experience.
- Marketing Cookies: To show you relevant ads and offers (with your consent).
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.
Je7 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type |
Retention Period |
| Account Information |
Duration of active account + 5 years |
| Transaction Records |
7 years (as required by law) |
| KYC Documents |
5 Years |
| Customer Support Contact |
3 Years |
| Marketing Information |
Until Unsubscribed |
| Cookies & Session Logs |
90 Days |
After the designated retention period, data is securely deleted or anonymized.
As a je7 member, you have the following rights over your personal data:
- Right to Access: You can request a copy of all personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Deletion: Under certain conditions, you may request the deletion of your data.
- Right to Restrict Processing: You can request that your data use be restricted under certain circumstances.
- Right to Data Portability: You can receive your data in a standard, portable format.
- Right to Object: You can object to your data being used for marketing purposes.
To exercise this right, support@je7.imto reach us by email. We will respond within 30 days.
Please Note: Certain data (such as transaction records) may not be erasable due to legal obligations. In such cases, we will inform you in detail.
Je7 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors.
If we become aware that we hold data belonging to a minor, that data will be deleted immediately and the associated account will be closed.
If you suspect a minor in your household is using je7, please contact us and Responsible Gaming Learn about Parental Controls on this page.
To protect your data, je7 follows the highest industry standards:
- SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
- Two-Factor Authentication (2FA): OTP verification for an added layer of login security.
- Firewall & DDoS Protection: Protected against server attacks.
- Regular Backups: Data is securely backed up.
- Staff Training: All personnel who handle data undergo strict privacy training.
- Third-Party Audits: Regular security assessments are conducted.
Keep in mind, however — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.
If you have any questions, concerns, or complaints regarding our Privacy Policy, please get in touch with us:
- 📧 Email: privacy@je7.im
- 📧 General Support: support@je7.im
- 💬 Live Chat: Available 24/7
We respond to all privacy-related requests within a maximum of 30 days. For urgent matters, we make every effort to respond sooner.
Our Commitment: je7 always places its members' privacy above business interests. Your trust is our most valuable asset.