Je7 Terms & Conditions — A Complete Guide for Members

Je7 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming platform operating under an international license. These Terms & Conditions constitute a legally binding agreement between je7 and its users ("Members").

These terms are published in both English and Bengali. In the event of any dispute, the English version shall take precedence.

• Je7 reserves the right to modify these terms and conditions at any time.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• Members are fully responsible for all activity carried out on their account.
• Je7 reserves the right to suspend or permanently discontinue its services at any time.

Opening an account on je7 is completely free. However, accurate and truthful information must be provided at the time of registration.

Registration Eligibility:

• Applicants must be at least 18 years of age.
• The same individual may not open more than one account.
• Multiple family members may create separate accounts from the same device or IP address, but je7 must be informed in advance.
• Residents of regions where online gaming is prohibited are not eligible to register.

Identity Verification (KYC):

Je7 may request the following documents from a member for identity verification at any time:

• Copy of National ID (NID) or passport
• Utility bill or bank statement for address verification
• Proof of payment method ownership

Withdrawal requests may be held pending completion of the verification process.

Je7 supports all popular payment methods in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposit:

• Minimum deposit: ৳500
• Deposits are generally credited to your account instantly.
• Only payment methods registered in your own name may be used.
• If a delay occurs due to a technical issue, please notify our support team.

Withdrawal:

• Minimum Withdrawal: ৳500
• The maximum daily withdrawal limit is determined by membership tier.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• First-time large withdrawals may require additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

Je7 offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which are detailed on the offer page.

General Bonus Policy:

• The welcome bonus is available to new members only.
• A promo code must be entered correctly where applicable to claim a bonus.
• Bonus wagering requirements generally range from 1x to 30x.
• If winnings from bonus funds exceed a set limit, the excess amount may be forfeited.
• Multiple bonuses cannot be active simultaneously unless explicitly stated in the offer.

Loyalty Points:

• Loyalty points are earned automatically with every bet placed.
• Points can be redeemed for bonus credits, free spins, or special rewards.
• Point earning rates and redemption rules are subject to change at any time.

Sports Betting, casino games, and other betting activities on je7 are governed by specific rules.

• Once a bet is confirmed, it cannot be cancelled or modified unless je7 approves an exception in specific circumstances.
• If incorrect odds are displayed due to a technical error, je7 reserves the right to void the affected bet.
• If a match is cancelled before it begins, all related bets are voided and stakes are refunded.
• In the event of a disconnection during live betting, any bets confirmed up to that point remain valid.
• Je7 reserves the right to review any account where unusual betting patterns are detected.

Maximum Win Limit: A maximum payout limit applies to each game or market. This limit varies by game and is stated on the relevant game page.

The following activities are strictly prohibited on the je7 platform and will result in immediate account suspension:

• Money Laundering: Using the platform for the purpose of money laundering.
• Bonus Abuse: Strategic betting with the intent to circumvent bonus terms.
• Multi-Accounting: Operating multiple accounts under the same identity.
• Hacking & Fraud: Attempting to access the system or another member's account without authorization.
• Match Fixing: Attempting to influence the outcome of a match.
• Automated Betting: Automated betting using bots or software.

Je7 believes betting should be a form of entertainment, never a source of financial hardship. That's why we make responsible gaming our top priority.

Our Tools:

• Deposit Limits: Set daily, weekly, or monthly limits.
• Betting Limits: Set a maximum stake per single bet.
• Self-Exclusion: Temporarily suspend your account for a set period (7 days to 5 years).
• Reality Check: Periodic reminders of time spent and amount wagered during play.
• Cooling-Off Period: Take a break from 24 hours up to 6 weeks.

If you suspect problematic gaming behaviour, please reach out to our support team. To learn more Responsible Play Read the page.

Je7 may close or suspend an account under the following circumstances:

• If you violate the terms and conditions.
• If you register using false or incomplete information.
• Failure to cooperate with the verification process.
• If suspicious transactions or betting activity are detected.
• Accounts inactive for an extended period (12+ months).

Members may close their account at any time. Please withdraw any remaining balance before closing. A ৳100 monthly admin fee may apply to inactive accounts after 12 months of inactivity.

Je7 places the highest importance on protecting its members' personal data. Our full policy on how we collect, store, and use your information Privacy Policy page.

Key Points:

• Member data is never sold to third parties.
• Information is never shared unless required by law.
• All data is protected with SSL 256-bit encryption.
• Members may request to view or update their personal information at any time.

Je7 reserves the right to amend these Terms & Conditions as needed. Members will be notified by email and via an on-platform notice for any significant changes.

If you have any questions or complaints about our terms, please contact us:

• 📧 Email: support@je7.im
• 💬 Live Chat: Available 24/7
• Complaints are resolved within 30 days of submission.